This firm is exceptional!!
We were recommended to Paul at Ku Kitchens, but also went to others to get various ideas and quotes. Even before we decided on our supplier, Paul’s attention to detail was far superior. For starters, he actually listened to us and what we wanted and how we wanted things to flow. We were having a large kitchen extension to accommodate our new kitchen, and Paul immediately liaised with the builders to take the ‘relaying conversation bit’ away from us. On many occasions, Paul, would come around to re-measure, take further notes, bring more samples including hinges etc. that could be used. We told him what we wanted to spend and the look we wanted, and he delivered bang on budget and specification.
Kitchen arrived with efficiency on the exact day requested (German kitchen), but 2 doors were slightly damaged in UK transit. Not an issue as an email sent by Paul that night ensured the replacements doors were at out address in a week! This brings me more on to the after-care service which is superb. The kitchen fitters (Shane and Reece) are great at coming round to adjust doors,hinges,alignment as the ‘ bedding down process’ takes place. The kitchen was fitted in April, and even this weekend they came around to take 2mm off a part of the carcass to allow the dishwasher door to move more freely – nothing is an issue to them, and I know they are really busy.
We are so pleased with the kitchen, big thanks to all at Ku Kitchens, and as far as I am concerned 100% fully endorsed recommendation to go to Paul and the team if you are thinking of a new kitchen.
Read this testimonial on Houzz at www.houzz.co.uk/pro/kukitchens/ku-kitchens
Lloyd Fernley - Thorpe Bay